How to Use

Register

Download our free Chartered Bike Mobile App, register as an official user and welcome to the Chartered Bike family!
Complete the payment to add credit on your wallet

Unlock

Pick up a Chartered Bike at your nearest station in Bhopal, Ranchi, Surat, Kolkata or Prayagraj. For bike availability, visit our Station map or Mobile App for all things Chartered Bike!

Ride

Scan the QR Code on the bike and that’s it …your bike is unlocked and ready to ride. Trip prices subject to location, for more information visit Our Fleet & Cost* section.

Return

If you wish to end your journey, return the bike only to an official Chartered Bike Station. Lock down the bike into an empty dock, and select “End Trip” on your Chartered Bike App.

What is
Chartered Bike

Chartered Bike is a fully automated public bike sharing system. We launched in Bhopal, Madhya Pradesh in 2017, and now span across various other cities including Ranchi, Surat, Kolkata and Prayagraj.

Our mission is to create a sustainable, eco-friendly and efficient mobility solution for you. Short hassle-free rides within your city, thereby reducing pollution and creating a better tomorrow.

Easy to find
Chartered Bike

Find us at your nearest Chartered Bike Stations!

Our Fleet & Cost

Ranchi

First 30 min

Free

30 – 59 min

₹ 5.90

60 – 119 minutes

₹ 11.80

Each additional hour

₹ 17.70

Bhopal

First 30 min

Free

30 – 60 min

₹ 5

60 – 90 minutes

₹ 20

Each additional 30 min

₹ 15

Surat

First 30 min

Free

30 – 60 min

₹ 5.90

60 – 120 minutes

₹ 11.80

Each additional hour

₹ 15

Kolkata

First 30 min

₹ 1

30 – 59 min

₹ 5

60 – 119 minutes

₹ 10

Each additional 30 min

₹ 15

Prayagraj

First 30 min

Free

30 – 59 min

₹ 5.90

60 – 119 minutes

₹ 11.80

Each additional hour

₹ 15

Join the Chartered Family, Download our App

Find a chartered bike, get on it and off you go: any time of the day, with your smartphone.

Frequently Ask Questions

Please check the bike before hiring to make sure there’s nothing obviously wrong. If you do find a fault after renting a bike, you can return to the same station within three minutes without being charged. If you experience a fault after this time, please call the contact your city number mentioned below for assistance. The operator may ask you to return to the nearest station or lock the bike securely nearby. You can also report faults in the Chartered Bike app. The mobile app is free to download on Google Play or App Store (iOS).

Just give the Chartered Bike team a call on you city specific number mentioned below. They’re available for you. You can also email info@charteredbike.in.

The mobile app is available to download free from Google Play, or the App Store (iOS). Simply search for Chartered Bike.

You can try logging out or restarting the Chartered Bike app. Make sure you’ve turned on your GPS in your phone’s settings and log back into the app.

Chartered bike is a public bike share scheme. The bikes make it easy and fun to get around your city, with no worries about traffic or parking. The scheme will be operated by Chartered Bike Private Limited who has experience of managing bike share schemes in 5 cities in India. You can hire a bike from any Chartered Bike docking station and return it to any of official docking stations across all the 5 cities.

Of course. You can hire up to two bikes simultaneously so you can enjoy a trip with family and friends.

Yes, just make sure you return the bike to an official Chartered Bike docking station when you’re finished. Please note bikes cannot be kept in use for more than 24 hours and to ensure this a penalty may be charged. Please contact your city number mentioned below for more details.

Use the Chartered Bike app to hire a bike. Here’s how you do it:

  1. Press ‘Rent a bike’ button on the app to open the camera;
  2. Scan the QR code on the bike and it will unlock;
  3. Pull the bike out of the dock and off you go!
For more information, visit how it works

There are three ways to register:

  • Use the Chartered Bike app, free to download from Google Play or the App store.
  • Complete the online registration form
  • Call the Chartered Bike team in your specific city – they’re available from 6 AM to 8 PM daily

You can find your nearest Chartered Bike station and see how many bikes are available. The docking stations are located throughout the 5 cities and there are maps on display at each docking station. The Chartered Bike app also shows the locations of all the docking stations and availability. Download free from Google Play or App Store (iOS).

Chartered Bike is designed for short-term hire, but you can keep the bike until 24 hours. Just remember, your account will continue to be charged until you return it to an official Chartered Bike docking station. There is a maximum charge applicable for a 24-hour period per city (exclusive of applicable taxes). Please contact your city number mentioned below for more details.

No, you can also make payments via other online payment methods available in the app from time-to-time.

The registration fees is a security deposit for renting the bike. Your payment will be a fully refundable wallet balance that can be used for all rides. As per the city you live in, a minimum balance needs to be maintained in the account and hence you won’t be able to rent a bike when the security deposit falls below the pre-defined amount. Please call your city number mentioned below for more details.

No. Your credit will stay on your account unless you use it towards fares or a subscription fee, or cancel your customer account. If you’d like to cancel your subscription and have any remaining credit on your account refunded, please contact your city number mentioned below for more details.

The amount will be deducted from your wallet balance and any pending balance will be recovered before your next ride.

Chartered Bike may make additional charges in the following circumstances:

  • Collection fee if a bike is not left at, or next to, a Chartered Bike docking station.
  • A situation where the bike is damaged.
Please check the terms and conditions for more details & contact your city number mentioned below for more details.

Chartered Bike Corporate Program

We are here to make your commute quick, easy and hassle free!
From corporate settings to school/college campuses – Set up the most efficient, sustainable and eco-friendly bike sharing system within your premises for all your employees and students.
But that’s not all … this is your chance to get your entire company a discount on all Chartered Bikes rides within your city

BECOME A PARTNER